FREQUENTLY ASKED QUESTIONS
All information given and received on www.SMWCollection.com is secured and
will never be shared with a third-party.
My Shipping Information Is Incorrect,
How Can I Fix It?
Not a problem! Please send an email with the title "shipping information correction" and the correct information in the message to
Is It Safe To Use My Credit/Debit Card?
All payments are secured, and SMW Collection does not store any credit card information (that is handled by our payment processor, Square Space, which is one of the best and most secure payment processing companies.)
What Is Your Return Policy?
All sales are final, and unless proof of damages, there are no returns.
When Will My Order Be Shipped
AND When Will I Receive My Order?
All shipments are made on Friday of the week. All orders made and processed prior to Friday will be shipped out the current Friday. All orders made and processed after Friday will be shipped out the following Friday. Domestic Shipping will take 5-7 business days, and International Shipping will take 10-14 business days!